Orders
Order help
Delivery updates, order changes, returns or damaged items.
Contact us
How can we help today?
Choose the most relevant route, then send us the details once. For order support, include your order number. For fitment checks, include your vehicle model, year, trim, photos or VIN where possible.
Support
General help
Product questions, stock checks, shipping options and pre-order advice.
Fitment
Fitment check
Confirm compatibility before you order.
Installation
Visit Us
Get in touch to book an installation at our Market Drayton HQ.
Contact form
Use this form for anything that needs a detailed reply. One complete message is easier for the team to resolve than multiple short follow-ups across different channels.
FAQ
Shipping
Yes! We ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location.
Orders are usually dispatched within 24 hours / 1 business day.
- UK deliveries typically arrive within 1-3 business days.
- Overseas deliveries can take as little as 2-7 days with express shipping.
You will receive full tracking details in your confirmation email once your order is on its way.
Yes - express and next-day delivery options are available at checkout for UK orders placed before 11am.
Yes, we ship internationally - including the EU, USA, Australia, and beyond. All shipping costs and options will be shown at checkout.
If you are outside the UK, customs charges may apply depending on your local laws. These are not included in our prices and are the buyer's responsibility.
Orders and Returns
If your order has not been dispatched yet, we may be able to amend or cancel it. Please contact us as soon as possible via email or online live chat for the fastest response.
Yes - once your order has shipped, you will receive a tracking link via email so you can follow its progress.
Yes - we accept returns on unused, undamaged items within 14 days. Just make sure the part is in original condition and packaging. Compatibility issues are not a problem as long as the item is uninstalled.
We accept returns within 14 days of delivery for unused, uninstalled items. Custom or made-to-order items may be excluded. Please visit our Returns page for full details.
If your item arrives damaged, please contact us within 48 hours with photos and your order number so we can resolve it quickly.
Product Compatibility
We recommend checking your vehicle's model year and trim carefully. If you are unsure, send us a message with your VIN or vehicle details, and we will confirm compatibility before you order.
Many parts we offer are DIY-friendly and come with fitting guides or tutorials. However, some items may require professional installation depending on your tools or experience.
Yes - we offer installation services at our UK HQ. You can book an appointment via the Contact page or give us a call for more details.
Installation Services
Yes! We offer professional installation at our UK workshop in Market Drayton (TF9 3AG). You can book an appointment via our Contact page.
Absolutely - we offer part fitting, full vehicle styling, and wrap/tint appointments. Contact us in advance to schedule a slot.
Payments & Discounts
We accept major credit/debit cards, PayPal, Apple Pay, Klarna, and more - all securely handled through Shopify Payments.
From time to time we run exclusive offers. Keep an eye on our homepage, subscribe to our emails, or follow us on Instagram for first access.
Other
Yes - local collection is available from our Market Drayton HQ by appointment. Select Local Pickup at checkout.
The best to reach us is via email, at help@scpautomotive.co.uk
You can contact us through our contact page! We will be happy to assist you.