Other Useful Pages

• Shipping Policy – Information on shipping, import, etc.
• Privacy Policy – See how we take privacy seriously.
• Refund Policy – Your guide to returning an item.

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Overview

This website is operated by SCP Automotive. Throughout the site, the terms “we”, “us” and “our” refer to SCP Automotive. SCP Automotive offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - Modifications & Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - Products & Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not warrant that the quality of any products, services, or other materials will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - Billing & Account

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing/shipping address. If we make a change or cancel an order, we may notify you by contacting the email and/or billing address/phone number provided at the time of the order.

You agree to provide current, complete and accurate purchase and account information. You agree to promptly update your account and other information, including email and credit card details, so we can complete transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools is entirely at your own risk. We may also, in the future, offer new services or features through the website, and these will also be subject to these Terms of Service.

SECTION 8 - Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for third-party materials or websites.

We are not liable for harm or damages related to transactions made in connection with any third-party websites. Please review third-party policies and make sure you understand them before engaging in any transaction. Questions should be directed to the third party.

SECTION 9 - User Submissions

If you send us submissions such as creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are not obligated to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but are not obligated to, monitor, edit or remove content we determine to be unlawful, offensive, or violates any third-party rights. You agree your comments will not violate any rights of others and will not contain unlawful or abusive material or malware. You must not use a false email address or mislead us or third parties. You are solely responsible for your comments and their accuracy.

SECTION 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - Errors & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, and to change or update information or cancel orders without prior notice, including after an order has been submitted.

We undertake no obligation to update, amend or clarify information unless required by law.

SECTION 12 - Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform unlawful acts. This includes but is not limited to violating laws, infringing on intellectual property, harassment, false information, uploading viruses, collecting others' information, and interfering with security features.

SECTION 13 - Warranties & Liability

We do not guarantee uninterrupted, timely, secure or error-free service. You agree that your use of the service is at your sole risk. All products and services are provided “as is” and “as available.”

In no case shall SCP Automotive or its representatives be liable for any damages arising from your use of the service or any products. In jurisdictions that do not allow exclusion of liability, our liability is limited to the maximum extent permitted by law.

SECTION 14 - Indemnification

You agree to indemnify and hold harmless SCP Automotive and its affiliates from any claim arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 - Severability

If any part of these Terms is deemed unlawful or unenforceable, that part shall be severed and the remainder shall remain valid and enforceable.

SECTION 16 - Termination

You may terminate these Terms at any time by notifying us or ceasing to use our site. We may also terminate this agreement at any time without notice if you fail to comply with the Terms. Obligations prior to termination will survive.

SECTION 17 - Entire Agreement

These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements. Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 18 - Governing Law

These Terms of Service are governed by the laws of England and Wales.

SECTION 19 - Changes

We reserve the right to update or replace any part of these Terms by posting updates on our website. Continued use after changes constitutes acceptance.

SECTION 20 - Contact

Questions about the Terms of Service should be sent to orders@scpautomotive.co.uk.

SECTION 21 - Delivery Address & Risk

You are responsible for providing a complete, accurate and secure delivery address at checkout. We will deliver the order to the delivery address you provide and are not liable for loss, theft or damage arising from an incomplete, incorrect or insecure address, or where the address is inaccessible or otherwise unsuitable for delivery.

For tracked services, delivery is deemed to have been completed when the carrier records the parcel as delivered to the address you supplied, or when it is left at, or in, a location at that address in accordance with any delivery instructions you have given to the carrier (for example, a safe place or neighbour). From that point, risk in the goods passes to you and you are responsible for any loss, theft or damage that occurs after delivery.

Title to the goods will pass to you once we have received payment in full and delivery has been completed in accordance with this section.

SECTION 22 - Delivery Issues & Time Limits

You must check your order promptly on delivery and notify us of any issues without undue delay. To help us investigate with the carrier, you agree to:

• notify us of any visible damage, shortages or incorrect items within 3 working days of the carrier marking the parcel as delivered; and
• notify us of any suspected non-delivery (where tracking does not show the parcel as delivered) within 7 working days of the expected delivery date or of receiving our dispatch confirmation, whichever is later.

If you do not notify us within these time limits, this may affect our ability to investigate with the carrier or to offer a remedy, and you may be deemed to have accepted the delivery as complete and satisfactory, to the fullest extent permitted by law. Nothing in this section affects your statutory rights under applicable consumer law.

SECTION 23 - Chargebacks & Payment Disputes

If you believe there is an issue with your order or payment, you agree to contact us in the first instance so that we have a reasonable opportunity to investigate and resolve the matter. We will always act reasonably and in line with these Terms and our policies.

Nothing in these Terms affects any rights you may have to raise a dispute or chargeback with your card issuer or payment provider. However, where you initiate a chargeback, dispute, reversal or similar claim in bad faith or without a legitimate basis (for example, where goods have been delivered in accordance with these Terms and you have not raised a valid issue with us within the time limits in Section 22), you acknowledge that we may:

• recover from you any fees, charges, penalties and reasonable administrative costs that we incur as a result of the chargeback or dispute; and/or
• temporarily or permanently suspend your ability to place further orders with us; and/or
• take reasonable steps to recover outstanding sums, which may include instructing a third-party collection agency or pursuing a claim.

By placing an order with us, you agree to reimburse us, to the extent permitted by law, for any losses we reasonably incur as a direct result of a chargeback or payment dispute that is raised by you in breach of these Terms or without a legitimate basis.

Last updated: 14 May 2025